Our obligation to you on behalf of our customer, the taxi ‘Operator’ is to take your request for a taxi and dispatch your request to the fleet in a timely and efficient manner.

The taxi industry in the Perth Metropolitan Taxi ‘Control Area’ is operated on a first available closest vacant taxi basis and is not a guaranteed service.

Whilst every effort is made to fulfill your request for a taxi at the requested time, this is not always possible to achieve.